May 09, 2018 by Matt Beatty

Let's Talk Balancing Staffing Levels

It’s obvious when organizations are having issues with staffing levels, right? When you see employees at a retail store talking loudly about the obnoxious quote one of their ex-boyfriends posted on Twitter, you may think, “Wow, they really don’t have anything better to do?”
Read More

IN Brightmetrics / Data Analytics / Staffing Levels / Employee Productivity / Call Center Tricks / On Demand Reporting / Call Center / Business Intelligence