May 23, 2017 by Michele Cuchra

3 Ways to Improve Contact Center Agent Performance

If you use Brightmetrics Core UC Analytics Service to derive valuable business insights from your Mitel (ShoreTel) business phones, you’re already a believer in empowering your team with data perspectives that are tailored and unique to your organization. Contact center management and [...]
Read More

IN Enterprise Contact Center / Contact Center Analytics / Call Center Agent Performance / Call Center Tricks / Enterprise Call Center / Call Center Analytics / Call Center Management / Contact Center Management