June 11, 2019 by Matt Beatty

Brightmetrics Genesys Cloud Analytics and REAL TIME Dashboard Services

It's been a little while since we've dropped something big, but it isn't because the Brightmetrics™ team has been working on our summer tans. desert island


We've been busy preparing the next generation of democratized customer engagement insights:


  • Coming to Brightmetrics users over the next few weeks: "Radiance" new user interface!
  • Available now: Services for the Genesys Cloud (PureCloud) platform!


Brightmetrics has taken its place as a fully certified Genesys AppFoundry Partner and we’re excited to bring our services into the solutions Genesys Cloud customers are using to curate exceptional customer experience. 


Enough words, let’s see what Brightmetrics Services for Genesys Cloud look like!



If your team uses Genesys Cloud, we’d love for you to sign up for a free trial account. The 21-day free trial is easy and takes a few minutes to set-up. You’ll be seeing your Genesys Cloud data visualized in dashboards and easily customized reports in no time.


Don’t forget that we also love to do live demos of our services in the context of your data when you’ve set up your trial. So be sure to schedule a demo time that works for your team so we can show off everything Brightmetrics does to surface the insights your team needs to shape your customer experience over time and in the moment.


One other exciting announcement to share is that we’re going to be in Denver June 10-13, 2019 for Genesys Xperience19! If you’re going to be there, we’d love to talk to you live and walk you through any questions you have about our PureCloud services or, if you’re a partner, how Brightmetrics can help you add value to your Genesys Cloud customers. Catch us at the AppFoundry area of the Exhibit Hall!



Finally, if you have any questions about how you can start your free trial for Brightmetrics Genesys Cloud Services or any other Brightmetrics inquiries, please feel free to contact our support engineers at support@brightmetrics.com .


Start Your Free Trial of Brightmetrics for Genesys Cloud Today

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